Refund policy

Every order is carefully reviewed in advance and packaged with care and attention to detail, a factor we take great pride in. Nevertheless we're here to assist you if you're not completely happy with your purchase.

We DO NOT provide exchanges; we only accept returns.

To further address this matter, please email us at info@Shoplaia.ca if you have received a defective or damaged item.

Once an order is placed, it CANNOT be cancelled. Our packing and shipping service automatically starts fulfilling orders when they are processed.